Kalina Terzieva

PCCSAFe SPC

“Executive & Leadership Coach (ICF PCC) and Organizational Change Strategist with 15+ years of experience supporting large, complex organizations through transformation, growth, and uncertainty. Trusted advisor to executives and senior leaders in banking, technology, and global enterprises, I help organizations translate strategy into action by strengthening leadership capacity, decision-making, and collective effectiveness. My work integrates executive coaching, organizational design, emotional intelligence, neuroscience, and change management to enable sustainable adoption — not just structural change.”

What prompts clients to reach out

Leading complex organizations where change initiatives repeatedly fail to deliver lasting adoption or measurable impact
Seeking an integrated, systemic approach to change that goes beyond process and structure to address leadership behavior, culture, and human dynamics
Wanting to improve the effectiveness of transformation efforts in environments where only a small percentage of change initiatives truly succeed
Navigating the tension between short-term performance expectations and long-term organizational health, sustainability, and shared value
Building high-performance teams while strengthening trust, psychological safety, and accountability

What these leaders need most

The ability to navigate the tension between short-term profitability and long-term organizational goals without burning out people or eroding trust
Support in developing a more authentic, grounded leadership posture that strengthens credibility, influence, and decision-making
An integral approach to change that considers people, culture, leadership, and systems — not just processes and structures
A confidential, judgment-free space to think clearly and regain perspective in high-stakes environments
A trusted partner who understands executive and leadership pressure, complexity, politics and competing priorities
Clear insight into how their inner leadership patterns impact results, relationships, and culture, using evidence-based frameworks such as the Leadership Circle Profile (LCP)
Practical guidance to translate insight into aligned action and sustainable results
Support in building high-performance teams grounded in trust, psychological safety, and accountability

What I do to help them

Supported managers in positioning themselves in the context of change; analyzed impacts and identified stakeholders within Agile and Lean transformations; conducted surveys, assessments, and dashboards; and prepared implementation plans.
Established the foundations of change management within Lean-Agile engagements and developed training plans to build coaching capability to strengthen the coaching service.
Coached and trained the entire program involving 400+ participants, based on scaled agility and SAFe best practices.
Designed and deployed a key competency development pathway, in close collaboration with the Delivery Management Vice-Presidency and the Project Management Office, to strengthen the collective behavioral maturity of the Desjardins organization. Targeted competencies include effective communication, navigating uncertainty, conflict management, and others.
Led the high-visibility strategic initiative "Compliance in Scaled Agility," a major and critical initiative within the Desjardins security portfolio.
Developed dashboards to connect strategy with execution and support sound decision-making.
Led the preparation and implementation of Lean-Agile deployment plans that impacted more than 500 employees.
Delivered conferences that impacted a community of 400+ Product Owners and Scrum Masters at Desjardins.
Actively participated in the definition of the SAFe reference framework at Desjardins, consulted by more than 50,000 employees.

Qualifications

ICF PCC Professional CoachingCertified SAFe® 6 Program ConsultantCertified SAFe® 6 AgilistCoaching Agile Transitions ICP-CATEnterprise Agile Coaching ICP-ENT ICAgileICE-AC Expert in Coaching Agile – ICAgileICF ACC Professional CoachingAgile Coaching ICP-ACC, ICAgileAgile Change Management - ProsciCertified LESS Basics - LESS

Experience

15+ years of experience supporting large, complex organizations through transformation, growth, and uncertainty

Industries

BankingTechnologyTelecommunicationsAviation & AerospaceGovernment

← Back to Our Team

Kalina Terzieva

Services

Company

Kalina Terzieva

Services

Company

Stay Connected