A structured executive check-in to track commitments, surface blockers, and document progress with clear next steps and accountability.
Looking at your progress column — which action is you're most proud of completing, and which one has been carrying forward longest without movement?
A manager who sets ambitious quarterly goals, pursues them for four to six weeks, then quietly abandons them when momentum stalls. In the next planning cycle, she sets different goals rather than examining why the previous ones stalled. She describes this as 'always having new priorities' but her overall progress has been flat for two years.
Frame this as an investigation, not a recommitment exercise. 'Before you set your next round of goals, let's examine what happened to the last set - not to evaluate you, but to extract what was working and carry it forward.' The resistance will be about the past: she'd rather talk about what's next than examine what's behind her. Name that directly: 'Most people skip this step, which is why the same patterns keep appearing in different goal sets.'
Watch how she populates the 'What Happened' column. Clients in this pattern tend to attribute stalled goals to external circumstances ('the team changed,' 'budget was cut,' 'things got busy') rather than to their own actions or patterns. If all stalled goals have external explanations, ask about the internal ones: 'What did you do differently in weeks five and six compared to weeks one and two?' That question usually surfaces the behavior shift that preceded the stall.
Start with the carry-forward section. 'What from the last cycle actually belongs in the next one?' If she resists carrying anything forward - 'no, I need a fresh start' - that resistance is the coaching conversation. Then move to patterns: 'Looking at the goals that stalled, what do they have in common?' The question that creates movement: 'If you were advising someone else whose goals looked like yours, what pattern would you name?'
A client who shows a two-year pattern of goal abandonment without examining the pattern may be using the new-goals ritual to feel productive without taking the risks that goal completion requires. If she has difficulty naming any internal contribution to stalled goals, explore what completion would mean for her. Severity: moderate. Response: continue with the tracker, but make the avoidance pattern an explicit coaching topic.
A senior analyst who gives detailed activity updates in coaching sessions ('I did three client calls,' 'I submitted the report,' 'I sent the proposal') but whose goal-level progress is unclear. When asked how he's doing against his goals, he recites activities. He is working hard and making no strategic progress.
Frame the tracker as a tool for separating activity from progress. 'There are two ways to look at the last period: what you did, and how far you moved. The first section captures what you did. The second section - progress against the goal itself - is what we're going to focus on.' This framing names the distinction without suggesting his activity hasn't been real. The resistance pattern here is defensive: he works hard and resists any framing that might imply he isn't.
Watch the Progress column specifically. If he writes activities in the Progress column ('scheduled meeting with potential clients') rather than outcomes ('closed two new accounts'), he's confusing action with result. Also watch whether he can articulate the current gap between where he is and where the goal requires him to be. Clients in this pattern often cannot state the gap precisely - they know they're working, but not how far they've moved.
Start with the Progress column. 'Read me what you wrote here. Now tell me: what changed because of this? Where are you on the goal compared to where you were four weeks ago?' Let him grapple with the question. If he restates activities: 'I'm asking about the gap. Not what you did, but where you are now relative to where you need to be.' The question that creates movement: 'What would you need to see in the next 30 days to know you're actually making progress - not effort, but movement?'
A client who consistently conflates effort with progress and cannot articulate goal-level gaps may have difficulty distinguishing between process and outcome accountability - which is a significant coaching theme, not a tracking problem. Severity: low. Response: continue with the tracker, and introduce effort-versus-outcome distinction as an explicit coaching topic.
A senior director who has a coaching engagement focused on leadership development. She comes to sessions prepared, engages thoughtfully, and generates good insight. Between sessions, she doesn't track anything. When the next session begins, she can rarely recall what she said she would work on, and the sessions start over each time without building on what came before.
Frame this as a continuity tool rather than an accountability tool. 'The goal isn't to create a report card. It's to make sure each session picks up where the last one ended.' Some clients resist between-session tracking because it feels like homework. Name the cost of not tracking: 'When we don't have this, we spend the first part of each session reconstructing where you are rather than moving forward.' Frame it as efficiency: the tracker serves the sessions, not the coaching relationship.
Watch whether she populates the tool between sessions or only at the start of the session from memory. Clients who fill it in retrospectively are reconstructing rather than tracking - and retrospective self-report is significantly less reliable than contemporaneous notes. Also watch the 'Carry Forward' column: if it's empty every cycle, either she's completing everything (unlikely) or she's not tracking what didn't get done.
Start with what she wrote down versus what she remembers. If the tracker is sparse but she has a lot to say: 'You remember more than you wrote. What made it hard to capture this between sessions?' That's the coaching conversation about resistance. Then use the carry-forward column as a session anchor: 'What was supposed to carry forward from last time? Is that still the right priority?' The question that creates movement: 'What would make this useful enough to actually do between sessions?'
A coaching client who consistently fails to track between-session commitments despite agreement to do so may be managing implicit resistance to the coaching process itself - compliance in session, disengagement outside of it. Severity: moderate. Response: name the pattern directly and explore what the between-session work feels like to her compared to the in-session conversations.
A client is sitting on a decision they've been avoiding for weeks
ExecutiveI want to see my business situation clearly before I decide on next steps
ExecutiveI focus on my industry but I miss forces in the broader environment that affect my business
Step 3 of 6 in Client knows they're unhappy at work but hasn't named what specifically energizes them versus drains them
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