Yes / No / Maybe Assessment

A 38-year-old marketing director at a retail brand has been in coaching for six weeks. She articulates clearly, agrees readily, and generates action items fluently at the end of every session. The follow-through rate is near zero. She doesn't have an explanation. She's not resistant — she genuinely intends to do what she says. The Yes/No/Maybe format gives the coach a structured way to calibrate commitment before anything gets written on the action list: statements go on the sheet first, and the MAYBEs tell you where the real uncertainty is.

Don't introduce this as a follow-through tool — that framing will make her defensive. Instead: 'Before we close today wi...