Client Journey Map

Pathway Builder 🔒

Domain

Coach Practice

Type

Framework

Phase

Discovery Goal Setting

Details

45+ min Between sessions As-needed

Topics

Communication Accountability Leadership

Resources for coaches building and growing their practice.

When to Use This Tool

A coach whose client experience is inconsistent from one engagement to the next

Practice owner who has not mapped the full arc of what clients experience

A coach wanting to identify where clients disengage or feel unsupported

How to Introduce This Tool Plus

Every client goes through a predictable set of stages from first contact to fina...

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Preview Framework · 45+ min

For the Coaching Practitioner

Plus

Coaching Scenarios Plus

1 New coach whose inquiry rate is low despite strong delivery

Context

A coach with two years of practice is getting excellent retention and referrals from existing clients but a low volume of new inquiries. She has a website, an active LinkedIn presence, and has asked satisfied clients to refer. Nothing is producing consistent new clients. She attributes it to 'not being visible enough' but hasn't mapped where the actual friction is.

How to Introduce

Frame this as a leak-finding exercise, not a marketing strategy review. 'You're not going to find the problem by doing m...

2 Experienced coach whose referrals have dried up after rebranding 🔒

🔒

3 coaching scenarios with introduction language, observation guides, debrief maps, and red flags

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For professional coaches and coaching practitioners

Tool Flow Plus

See what this tool requires and produces in a coaching engagement

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