COACHING PRACTICE TOOLS

Coaching Practice Journey Map

Optional client-owned prompts; use, adapt, or skip based on context.

Using This Optional Tool

This page offers optional prompts to review coaching-practice touchpoints and evidence across a client journey without claiming to know what a client thinks or feels. The fields are prompts, not findings, requirements, or a complete model of the situation.

Use the client's own words and distinguish observations from assumptions. Any field may be renamed, reordered, left blank, revisited, or discarded.

How to Use Coaching Practice Journey Map

  1. Choose one relevant situation, example, or question, or skip the page.
  2. Record observed information separately from interpretations and unknowns.
  3. Use any number of fields in any order; no blank, rating, or difficulty proves a cause, trait, priority, or outcome.
  4. Review or share only what the client chooses and keep any next step optional.

Choice and Support Boundary

Optional coaching reflection - not therapy, diagnosis, medical care, legal advice, employment advice, or a validated assessment. Skip, adapt, or stop. Do not infer causes, conditions, traits, motives, truth, or required responses. Preserve privacy, consent, access, context, and uncertainty; use qualified or emergency support for unsafe, severe, or out-of-scope concerns.

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1
Awareness
How do potential clients first discover you?
What content or touchpoints introduce them to your work?
What questions or goals have people stated at this stage?
2
Consideration
What do they do to learn more about you?
What questions do they have at this stage?
What objections appear here?
3
Decision
What observed or stated factors preceded contact?
Your intake / discovery process:
What information, access, consent, or uncertainty may need attention?
2
4
Onboarding
What happens in the first week of a new engagement?
What do you send or provide at the start?
How do you set expectations and agreements?
5
Engagement
What does the ongoing coaching relationship look like?
What milestones or check-ins do you build in?
How do you track and reflect on progress?
6
Completion
How does the engagement formally end?
What do you provide at completion? (summary, resources, next steps)
3
7
Referral
How do you stay connected after the engagement ends?
How are referrals handled with consent and without pressure?
What permission-safe client feedback or direct wording is available, if any?
One Optional Question or Improvement

Which touchpoint, if any, would benefit from an evidence check, optional question, or no change?

Stage:
Change:
Before your next session
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