The Power of Active Listening in Coaching: A Guide to Transforming Client Relationships

Hello again, it’s Cherie! Among the many skills pivotal to coaching, there’s one that forms the core: Active Listening.

Active listening goes beyond the spoken words. It’s about perceiving the emotions, the unsaid, and the underlying narrative. As MCC Marcia Reynolds enlightens us, “Listening is where powerful coaching begins.”

By practicing active listening, we bring validation to our clients’ experiences and emotions, provide a safe space for expression, and enable them to navigate their solutions. This helps cultivate a trusting and open coaching relationship, leading to profound impact.

Clients feel genuinely heard, strengthening their confidence and encouraging active participation in the coaching process. They are more likely to take ownership of their goals and make significant strides towards their ambitions.

Active listening demands our full presence. So, how can we actively listen?

Firstly, eliminate distractions to focus on the client. Maintain eye contact and use non-verbal cues to show your attentiveness.

Secondly, resist the urge to interrupt. Allow the client to complete their thoughts. Interruptions might stifle potential insights.

Thirdly, paraphrase the client’s words to confirm understanding. This encourages the client and shows you’re truly listening.

Finally, ask open-ended questions based on their sharing. This exhibits your care and eagerness to understand more.

Active listening is a skill that can be developed with practice and patience. As you progress in your coaching journey, begin each conversation intending to listen actively. You’ll witness a transformation in your relationships, fostering deeper connections and catalyzing significant progress for your clients.

Reflect on your active listening practices. How have you applied active listening in your coaching, and what impact has it had on your coaching relationships? And when ready to learn more, check out our ICF ACC Accredited coach training program.

Until next time, Cherie 💚

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Cherie Silas, MCC, ACTC, CEC
Cherie Silas, MCC

Cherie is a co-founder and the CEO of Tandem Coaching. Her background is in executive, leadership, and agile coaching as well as organizational design. She has over 20 years of experience as a corporate leader and uses that background to partner with business executives and their leadership teams to identify and solve their most challenging people, process, and business problems in measurable ways.

Cherie Silas, MCC, CEC

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